Returns & Exchanges

Mackintosh offers a 28-day return policy for all items purchased online, provided they are in their original, unworn condition with all security tags attached. We strive to make the return process as seamless as the craftsmanship of our iconic outerwear.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring the garment is folded carefully to prevent creasing during transit.

• 3.
  Affix the Shipping Label

  Print the prepaid shipping label provided by the portal and securely attach it to the outside of your parcel.

• 4.
  Drop Off and Track

  Deliver your package to the nearest authorized courier point and retain your receipt for tracking until your refund is processed.